Privacy Policy
Last updated: 12 October 2025
Last updated: 12 October 2025
We respect your privacy. This notice explains what personal information we collect, how we use it, the legal bases we rely on, how long we keep it, and your rights under UK data protection law.
Ferylife provides nutrition and health coaching services. We act as the data controller for information collected via this website and in the course of providing our services. You can contact us at [email protected].
Where you choose to share information about your health so that we can tailor coaching, we process that information with your explicit consent and for the purpose of providing the service. You can withdraw consent at any time; this will not affect processing that has already occurred.
We collect personal information directly from you via our website, email, and during consultations. If you use our booking system or email service, limited information may also be received from those providers in order to arrange and deliver services. We do not buy data from third parties.
We process your data based on the following legal bases:
We send optional updates only with your consent or where permitted by the UK Privacy and Electronic Communications Regulations (PECR). You can unsubscribe at any time by following the link in our emails or by contacting us.
We use essential cookies for site functionality and may use privacy‑friendly analytics to understand usage. You can control cookies in your browser. For details, see our Cookies Policy.
Our website may link to other websites. Their privacy practices are not covered by this notice. We encourage you to read their policies.
We do not sell personal data. We may share limited information with service providers who help us operate the website, email, or booking system. Providers may be located in the UK, EU, or other countries with appropriate safeguards (e.g. UK International Data Transfer Addendum (IDTA) and/or EU Standard Contractual Clauses (SCCs)). You can contact us to request a copy of relevant safeguards. We only share what is necessary and require appropriate security.
Common provider categories include: website hosting, email delivery, booking and scheduling, analytics (if enabled), and customer support tools.
We keep personal data only as long as needed for the purposes set out above and to meet legal, accounting, or reporting requirements. We periodically review and securely delete data that is no longer required. Indicative periods:
We use reasonable technical and organisational measures to protect personal data (for example, encryption in transit, access controls, and least‑privilege practices). No method of transmission or storage is 100% secure and we cannot guarantee absolute security.
We do not use automated decision‑making or profiling that produces legal or similarly significant effects about you.
We respond within one month. We may ask for information to verify your identity. To exercise rights, contact [email protected].
You can also complain to the ICO: https://ico.org.uk/make-a-complaint/.
Our services and website are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to remove it.
We may update this policy from time to time. We will post the updated version here and change the "Last updated" date.
For privacy requests, email [email protected].